Cancellation Policy: SouthStar Charters
Safety is our number one concern.
THE CAPTAIN HAS THE FINAL SAY WITH REGARDS TO INCLEMENT WEATHER.
Our policy is to fish if at all possible, but some days the weather is too bad to safely take the boat out. Under these circumstances we will try to rebook the trip to another day. If we cannot find a day that is suitable, then we will refund your money.
Any cancellations of charter trips due to unfishable weather conditions, small craft advisories, or threatening hurricanes are fully refundable.
Please be sure to confirm fishing trips before traveling to the fishing destination if any adverse weather conditions are threatening, by calling 843-800-8295.
If you decide to cancel your trip two weeks or more in advance from your scheduled trip then we will refund 100% of your deposit.
Any cancellations less than 2 weeks but prior to one week from your scheduled trip; we will refund 50% of the deposit. Less than one week or not showing up for the charter will cause your credit card to be charged for the full balance.